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Operations Support
THE PROBLEM-
You started because of a Vision — not a to-do list.
But somewhere between the inbox overwhelm, event logistics, hiring headaches, and vendor negotiations, you've become more operator than visionary. More manager than leader.
Most small businesses and ministries need professional-level operations but can't afford full-time staff. So leaders end up doing it all themselves — and paying the price in burnout, bottlenecks, and brilliant vision limited by operational chaos.
SOUND FAMILIAR ?
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Managing your own calendar while trying to scale
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Building HR systems from Google searches and prayer
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Planning events without logistics expertise
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Handling procurement without negotiation leverage
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Coordinating complex travel while running your business
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Drowning in admin when you should be leading
- HOW WE SERVE YOU
Five core areas of Operational support.
On-demand access to 20+ years of UN and international operations expertise — customised to fit your budget and business stage.
AREA 01 -
Executive & Administrative Support
Calendar and scheduling coordination, email management, meeting preparation, travel planning, document preparation, vendor coordination, research and reporting.
AREA 03 -
Procurement & Vendor Management
Vendor selection and negotiation, RFP/RFQ development, contract review and management, supply chain coordination, procurement policy development, cost analysis and budget optimisation.
AREA 05 -
Travel Coordination
Complex itinerary planning, flight, hotel, and ground transportation booking, visa and documentation support, travel policy development, expense tracking and reconciliation, crisis management support.
AREA 02 -
HR & People Operations
Recruitment process design, onboarding and offboarding, employee handbook development, benefits coordination, performance review frameworks, HR compliance guidance.
AREA 04 -
Events & Logistics Management
Event planning and project management, venue research and coordination, vendor management, registration and attendee management, budget development, day-of coordination, post-event reporting.
RETAINER PACKAGES -
Choose your Support level.
Monthly retainer packages give you consistent, dedicated operational support at a predictable investment.
10 HOURS / MONTH
Essentials
800$ per month
Light administrative support — calendar and email management, scheduling, and basic correspondence.
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Monthly planning call
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Priority response time
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Up to 5 rollover hours/quarter
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Template library access
20 HOURS / MONTH
Professional
1500$ per month
Regular admin support plus project work across multiple operational areas.
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Monthly planning call
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Priority response time
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Up to 5 rollover hours/quarter
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Template library access
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Ongoing systems optimisation
40 HOURS / MONTH
Executive
2800$ per month
Full administrative partnership across multiple functions — your dedicated operations arm.
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Monthly planning call
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Priority response time
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Up to 5 rollover hours/quarter
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Template library access
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Ongoing systems optimisation
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Quarterly operations review
MOST POPULAR
PROJECT BASED & INTENSIVE SUPPORT -
Need something specific?
Perfect for one-time initiatives, seasonal needs, or fast-turnaround deliverables.
PROJECT BASED
Custom Project Support
Event planning and execution, HR system setup, specific hiring projects, conference and workshop logistics. Quoted based on project scope and complexity.
AUDIT -
Operations Systems Audit
Comprehensive assessment of your current operations with gap analysis and optimisation recommendations. One-time investment.
DONE FOR YOU INTENSIVE
1-Week Intensive
HR handbook creation, event blueprint and logistics plan, procurement system setup, or onboarding process design — delivered on an accelerated timeline.
TRAINING -
Team Training
Train your internal team on systems and processes built together — HR, procurement, event management, or administrative workflows.
WHY CHOOSE US -
Excellence that honours your mission.
20+ Years of Global Experience
From the United Nations to international NGOs across Africa and the USA — complex operations managed in high-stakes environments.
Credentialed Expertise
CIPS Diploma in Procurement, CIPD HR Certification, BSc Counselling Psychology, Life Coaching Certification, and Project Management credentials.
Faith-Based Foundation
We understand that your business is ministry. We steward it with the integrity, care, and Kingdom excellence it deserves.
HOW IT WORKS-
Simple. Clear. Fast.
01/ Free Operations Assessment Call
30 minutes — we discuss your current operational pain points, identify priority needs, and explore whether we are a good fit. No pressure, no obligation.
02/ Custom Proposal
Within 48 hours you receive a clear scope of work, deliverables, timeline, and investment options tailored specifically to your needs and budget.
03 / Launch & Support
We begin within one week — system access setup, communication protocols, and quick wins that give you immediate relief and momentum.
